Taipei Water Department

　　Regarding the recent incident of suspected poor water quality and residents feeling unwell in Xishan Borough, Shilin District, Taipei City, the Taipei Water Department stated that the tap water used by residents in Xishan Village is not supplied by the Taipei Water Department's tap water system. Instead, it is sourced from a local residents' self-established water supply organization with its own water source system. The water is usually independently managed and sourced from untreated mountain spring water, which may lead to higher levels of coliform bacteria. This differs from the tap water provided by the Taipei Water Department to the citizens of the Greater Taipei area. Therefore the public can rest assured in using tap water provided by the Taipei Water Department.

　　According to the Taipei Water Department, regarding the water quality incident in Xishan Borough, the Taipei Water Department is actively cooperating with various city government units to address the issue. Yesterday, the Taipei Water Department immediately set up four emergency water collection points to provide tap water for the residents of the borough and provided water bags for emergency use, which were centrally coordinated by the district office for residents in need.

　　The Taipei Water Department reaffirms its commitment to delivering high-quality and ample water supply to residents of Taipei. To uphold this responsibility, they have implemented an advanced online water quality monitoring system, which has been awarded the prestigious international ISO27001 information security certification. This system comprises 95 monitoring stations strategically positioned across water sources, treatment plants, and booster stations. These stations enable round-the-clock monitoring of water quality, guaranteeing stringent oversight throughout every stage of the water treatment process.