Taipei Water Department

　　In response to a suspected water quality incident in Xishan Borough, Shilin District, the Taipei Water Department has swiftly initiated measures to address the situation. Five emergency water collection points have been established and personnel have been dispatched to conduct water sampling at key locations, including Pamir Park, beside Tianxi Second Bridge and Xishan Elementary School. Sampling took place on the morning of April 12, with the results of water quality tests expected to be available by April 13. Furthermore, inspections of pipelines and related equipment have been conducted, with no abnormalities detected thus far.

　　According to the Taipei Water Department, to ensure access to water for residents in remote areas, the Taipei Water Department has been gradually improving water supply pipelines and equipment in remote areas without access to tap water. Since 1996, the Taipei Water Department has completed water supply system projects in remote high elevation areas including Bishan Borough in Neihu District, Zhinan Borough in Muzha, Laoquan Borough, Chashan in Nangang District, and Four Beasts Mountain in Xinyi District, investing over NT$600 million dollars and improving water access for a total of 1,833 households. In 2023, a total of 191 households in areas such as Beitou's Zhuzihu and Shilin's Pingdeng Borough benefited from these improvements. Taipei City's tap water coverage rate has now reached 99.83%.

　　The Taipei Water Department remains steadfast in its dedication to ensuring water access, particularly in remote high elevation areas. In 2017, the Taipei Water Department introduced the "Regulations for the Improvement of Water Supply in High Elevation Areas without Tap Water in Taipei City," which provided subsidies of NT$600,000 per household to residents lacking tap water services. This subsidy was further increased in 2023 to NT$900,000 per household, with the aim of extending water pipelines in higher elevation areas and enhancing water accessibility for residents. Future plans include investing over NT$100 million to continue improving water supply in higher elevation areas such as Dazhi's Jiannanshan, Pingdeng Borough in Shilin, and Zhuhai Road in Beitou District.

　　The Taipei Water Department has clarified that the water consumed daily by residents in Xishan Borough originates from a self-managed mountain spring water system. Recognizing the need to enhance water supply reliability for local residents, the Taipei Water Department has committed to presenting a comprehensive review and improvement plan within the next month. This proposal aims to strengthen the tap water supply system in Xishan Borough, ensuring a more consistent and sustainable water supply for the community.