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Privacy and Security Policy

Website Personal Privacy and Information Security Policy

It is out great pleasure to have you visiting Website of Taipei Water Dept (TWD). In order to enable you to use the services provided in this Website free of worry, we hereby declare to you the Information Security and Personal Privacy Policy of TWD Website as below.

Collection and Employment of Personal Data

When joining in on-line activities, network survey, subscription e-Paper or other related services, you may be required to provide consumer’s Water Number, Name, I. D. Card No., Address, Telephone, e-Mail or other related information. In this Website, the personal data collected will be used in customer services, replying inquiry, notifying results of lottery, customer relationship management etc, based on the specific purpose of the collection. This Website will not apply the data in any other purpose other than those specific to the collection and will not disclose to any third party without due authorization.

Data Security and Protection

TWD has installed firewall to prevent any unauthorized intrusion, sabotage or theft of data and information, so that users’ data will be protected from illegal access and use.
When using the network fee payment function provided by this Website, please use SSL Encryption Mechanism to encrypt data transmission to protect safety of your personal data.

Policy of the Website in transmitting commercial information or e-mail

Through subscription of TWD e-Paper, this Website transmits Water Quality Information, Outage Announcement, Real-Time News, Latest Activities, Construction Information and other information closely related to interests of TWD customers. The information transmits e-mail to you only after securing your consent (such as subscription of TWD e-Paper). Other than marking the data or e-mail is transmitted by TWD, you have full authority to suspend the subscription at any time by utilizing functions of the Website.

Self-Protection Measures

Please maintain any of your personal data, including network payment account number and password properly and keep the personal data, particularly password, from providing to any third party. After utilizing the network fee payment function provided by financial institute, make sure you have logged out. This is one of the best ways to protect your interests.