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Water e-bill
Online application: 1 day
Counters of Customer Service Center and various Business Offices of Taipei Water Department. Their telephones, faxes and addresses are detailed in the attached list.
Manners of
Online application
  1. Online application:Go to the home page of the Taipei Water Department, click on “Application” “Water e-Bill” to save NT$10, select “Apply for Water E-Bill”, enter your water user account number and verification information, and apply for an e-Bill.
  2. Apply by scanning the QR code on your water bill: Scan the QR code on your water bill or payment voucher and enter
    your contact phone number and Email account to quickly complete the application.
  3. After activating, water bills will be delivered by email on a regular basis starting from your next billing period. If you do
    not receive the bill, you can sign up/log in to the Taipei Water Department's integrated user services portal, check the
    billing details, click on “resend bill” or call our customer service hotline at 02-87335678.
RemarkIn response to the environmental protection policy and creating a paperless environment, TWD encourages its customers to select not to receive physical bills but to receive e-bills instead.